Days after suffering a security breach, crypto exchange CoinEx is attempting to reach out to the hackers responsible for the incident.
In an open letter to the hackers, CoinEx says it is ready to reward the perpetrators of the theft with a “generous bug bounty” if the stolen assets are returned.
“We hope you recognize the impact of this event on each one of those users. We would appreciate it if you understand the concerns and frustrations of these affected users. We sincerely invite you to work with us to resolve this issue in a more secure, more reasonable, and more user-friendly manner. We encourage you to communicate and negotiate with us actively on the blockchain or through our official email address.”
According to CoinEx, the losses incurred from the security breach are estimated to be approximately $70 million.
“Preliminary assessments indicate unauthorized transactions involving Ethereum (ETH), Tron (TRON), and Polygon (MATIC). The precise amount of the loss is still being determined, and the affected fund is just a very small portion of CoinEx’s total assets.”
While assuring affected users that they will be fully compensated for any losses, CoinEx has also released details on the resumption of withdrawals.
“Caution: any claims stating that CoinEx has resumed withdrawal services are false and scam-related….
We’ve finalized our strategy to resume withdrawals and are set to progressively resume these services within seven working days. Ensuring 100% asset security remains our top priority before reactivating withdrawal functionalities.”
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