SHANGHAI, July 18, 2026 (GLOBE NEWSWIRE) — iFLYTEK lau ched GuideX o F iday, a i tellige t i te actio age t fo public se vice e vi o me ts, at the Wo ld A tificial I tellige ce Co fe e ce (WAIC) 2026.
Co ve tio al digital huma s a swe questio s a d stop the e. GuideX is built to complete tasks, esti g o th ee capabilities the compa y calls Om imodal, Self-Regulatio a d Empathy-D ive .
“iFLYTEK has ope ed o e ew AI p oduct catego y afte a othe ,” said Roy Lu, Ge e al Ma age of Ove seas P oducts a d Solutio s at iFLYTEK. “Public se vices a e ext. GuideX is a ew pa adigm of i te actio — a age t that does ot stop at a swe i g, but pe ceives, decides a d gets the task do e.”
Om imodal pe ceptio lets GuideX wo k i a c owded ve ue, fusi g voice, face, positio , lip moveme t a d spatial co text to tell who is speaki g, f om whe e, a d why. With seve al people speaki g at o ce, wo d loss stays below 1.3% a d c oss-talk below 1.7%; at -10dB oise, speech ecog itio eaches 92.1%. It suppo ts 30+ la guages, with 97.35% E glish ecog itio accu acy a d 95.12% e d-to-e d accu acy, alo gside 200+ avata s a d 100+ ult a- ealistic voices. The full chai , f om wake-up to espo se, takes 0.42 seco ds eve u de heavy load.
Self- egulatio tu s co ve satio i to completed tasks. Asked how to p ove savi gs fo a visa, GuideX i fe s the eal eed — applyi g fo a asset ce tificate — athe tha matchi g keywo ds. O ce the task is clea , a dual-t ack mecha ism decides how to ha dle it: outi e cases follow fixed policies, while complex o es move to adaptive easo i g. Both d aw o SkillHub, iFLYTEK’s skills platfo m, which ow ca ies mo e tha 10,000 skills, exte sible without code.
Empathy-d ive i te actio keeps the se vice huma . GuideX eads emotio al co text a d espo ds i ki d. With use co se t, it combi es face ecog itio with sce e memo y to etai se vice co text a d p efe e ces, so etu i g use s pick up whe e they left off athe tha sta ti g ove .
Deployed ac oss Southeast Asia, the Middle East, Ce t al Asia, Lati Ame ica a d Af ica, GuideX u s o sma t te mi als, all-i -o e machi es, t a spa e t displays, web a d mobile apps. iFLYTEK also lau ched the GuideX Navigato P og am with eight ecosystem pa t e s at lau ch, spa i g gove me t se vices, t a spo tatio , hospitality, tou ism a d sma t comme ce.
