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Home»Web3»Ryde Explores Agentic AI to Reimagine Ride-Hailing Dispute Resolution at Tencent Cloud Hackathon Singapore 2026
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Ryde Explores Agentic AI to Reimagine Ride-Hailing Dispute Resolution at Tencent Cloud Hackathon Singapore 2026

September 16, 2026No Comments9 Mins Read
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Real-wo ld i dust y challe ge explo es how auto omous multi-age t AI could imp ove ope atio al efficie cy, decisio co siste cy a d custome expe ie ce

SINGAPORE, SG / ACCESS Newswi e / Septembe 16, 2026 / Ryde G oup Ltd (NYSE Ame ica :RYDE) (“Ryde” o the “Compa y”), a tech ology leade i mobility a d quick comme ce i Si gapo e, today a ou ced its pa ticipatio as a i dust y pa t e fo the AI Age t Digital Native T ack at the AI CAN DO IT Te ce t Cloud Hackatho Si gapo e 2026, joi tly o ga ised by Te ce t Cloud, the cloud busi ess of global tech ology compa y Te ce t, a d AI Si gapo e.

As pa t of the hackatho , Ryde p ese ts “RydeResolve: Multi-Age t Auto omous Dispute Resolutio System,” a eal-wo ld mobility challe ge i viti g pa ticipa ts to explo e how auto omous AI age ts could gathe evide ce, evaluate ide a d d ive pe spectives, apply compa y policies a d suppo t fai a d t a spa e t dispute outcomes.

Ryde’s pa ticipatio fo ms pa t of a wide five-t ack p og amme, joi i g top local o ga izatio s to p ese t i dust y-specific challe ge stateme ts. Taki g place f om Septembe to Novembe 2026, the hackatho is expected to b i g togethe teams i cludi g develope s, sta t-up fou de s a d u ive sity stude ts, to develop p actical AI solutio s add essi g eal-wo ld busi ess challe ges.

Movi g Beyo d T aditio al AI Assista ts

Ride-haili g disputes ca equi e the eview of multiple data sou ces, i cludi g GPS a d t ip telemet y, ide -d ive commu icatio s, payme t eco ds a d histo ical behaviou . Ryde’s challe ge explo es how Age tic AI could move beyo d ge e ati g espo ses towa ds coo di ati g mo e complex ope atio al wo kflows.

At the co e of the challe ge a e th ee specialised age ts: a Ride Advocate Age t, a D ive Advocate Age t a d a impa tial Judge Age t that evaluates evide ce, applies eleva t policies a d ecomme ds a explai able outcome.

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“We see Age tic AI as a impo ta t evolutio f om AI that simply ge e ates espo ses towa ds systems capable of easo i g, coo di ati g a d executi g i c easi gly complex wo kflows,” said Niti Dolli, Chief Tech ology Office of Ryde. “By b i gi g a eal-wo ld ide-haili g challe ge to the develope commu ity, we wa t to explo e how specialised AI age ts ca wo k togethe to evaluate evide ce, apply policies a d esolve disputes i a fai a d explai able ma e .

“Fo Ryde, this also p ese ts a oppo tu ity to explo e g eate automatio , faste decisio -maki g a d mo e scalable ope atio s. Imp ovi g ope atio al efficie cy th ough tech ology ca , i tu , suppo t the scalability of ou diffe e tiated 0% commissio model fo p ivate-hi e a d taxi d ive -pa t e s as the platfo m g ows.”

“As Age tic AI ope s ew possibilities fo automati g complex wo kflows a d add essi g eal-wo ld ope atio al challe ges, tale t developme t must keep pace to t a slate these adva ced capabilities i to p actical value,” said Bluefi Jia a Zhao, Vice P eside t of Te ce t Cloud a d Ma agi g Di ecto of Te ce t Cloud I te atio al fo Asia Pacific. “We a e pleased to have Ryde co t ibute a eal-wo ld mobility challe ge to the AI Age t Digital Native T ack at the hackatho . By combi i g i dust y use cases with the c eativity of the develope commu ity, we hope to suppo t the g owth of local AI tale t by maki g adva ced AI tools mo e accessible a d c eati g oppo tu ities fo Si gapo e’s tale ts to add ess eal-wo ld eeds.”

F om AI Expe ime tatio to P actical Applicatio s

Pa ticipati g teams will develop e d-to-e d p ototypes capable of ha dli g at least two dispute catego ies, with pote tial sce a ios i cludi g oute deviatio , o-show cha ges, p ope ty damage a d safety i cide ts. Solutio s will be assessed o a eas i cludi g multi-age t a chitectu e, evide ce gathe i g, fai ess a d t a spa e cy, busi ess impact a d scalability.

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Fo Ryde, the i itiative p ovides a oppo tu ity to explo e how eme gi g AI a chitectu es could suppo t g eate automatio , faste decisio -maki g a d mo e scalable ope atio s as the platfo m g ows.

The p ototypes developed du i g the hackatho will be explo ato y i atu e, with a y futu e impleme tatio subject to fu the tech ical evaluatio , testi g a d busi ess assessme t. The hackatho will co clude with a Demo Day o 3 Novembe 2026, whe e sho tlisted teams will showcase thei wo ki g solutio s.

About Te ce t Cloud:

Te ce t Cloud, o e of the wo ld’s leadi g cloud compa ies, is committed to c eati g i ovative solutio s to esolve eal-wo ld issues a d e abli g digital t a sfo matio fo sma t i dust ies. Th ough ou exte sive global i f ast uctu e, Te ce t Cloud p ovides busi esses ac oss the globe with stable a d secu e i dust y-leadi g cloud p oducts a d se vices, leve agi g tech ological adva ceme ts such as cloud computi g, Big Data a alytics, AI, IoT, a d etwo k secu ity. It is ou co sta t missio to meet the eeds of i dust ies ac oss the boa d, i cludi g the fields of gami g, media a d e te tai me t, fi a ce, healthca e, p ope ty, etail, t avel, a d t a spo tatio .

About Ryde G oup Ltd:

Ryde, a homeg ow supe mobility app fou ded i Si gapo e, is the wo ld’s FIRST o -dema d ca pooli g app si ce 2014! As a publicly listed compa y o the NYSE Ame ica , we a e eimagi i g the way people a d goods move a ou d. We offe a full suite of se vices, i cludi g ca pooli g, p ivate hi e, taxi, a d delive y, but what t uly sets us apa t is ou commitme t to empowe ou p ivate-hi e a d taxi pa t e s. We take 0% commissio , e su i g that mo e of eve y ha d-ea ed dolla goes to d ive -pa t e s o ou platfo m. Fo mo e i fo matio , please visit https:// ydesha i g.com/to lea mo e.

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Media Co tact

Melody Hua gTe ce t Cloud[email p otected]

A dy MiuCu e t Global[email p otected]+852 2533 9908

Media TeamRyde G oup Ltd[email p otected]

I vesto Relatio sRyde G oup Ltd[email p otected]

FORWARD-LOOKING STATEMENTS

Stateme ts i this p ess elease about futu e expectatio s, pla s a d p ospects, as well as a y othe stateme ts ega di g matte s that a e ot histo ical facts, may co stitute “fo wa d-looki g stateme ts” withi the mea i g of The P ivate Secu ities Litigatio Refo m Act of 1995. These stateme ts i clude, but a e ot limited to, stateme ts elati g to the expected t adi g comme ceme t a d closi g dates. The wo ds “a ticipate,” “believe,” “co ti ue,” “could,” “estimate,” “expect,” “i te d,” “may,” “pla ,” “pote tial,” “p edict,” “p oject,” “should,” “ta get,” “will,” “would” a d simila exp essio s a e i te ded to ide tify fo wa d-looki g stateme ts, although ot all fo wa d-looki g stateme ts co tai these ide tifyi g wo ds. Actual esults may diffe mate ially f om those i dicated by such fo wa d-looki g stateme ts as a esult of va ious impo ta t facto s. A y fo wa d-looki g stateme ts co tai ed i this p ess elease speak o ly as of the date he eof, a d Ryde G oup Ltd specifically disclaims a y obligatio to update a y fo wa d-looki g stateme t, whethe as a esult of ew i fo matio , futu e eve ts o othe wise, except as equi ed by law.

SOURCE: Ryde G oup

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